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Product Guarantee


If you’re not happy, we’re not happy!

We have a 100% satisfaction guarantee on all our products. This guarantee is valid for 60 days. 

Mushroom growing is not easy, and we know mistakes can happen. Our guarantee applies to ALL of our grow kits, substrates and grains. When things do not go as planned,  we’ve got you covered. 

Please however note that substrate or kits inoculated with cultures purchased elsewhere are void of this guarantee. This is because we can not guarantee the sterility or cleanliness of these cultures. We do not provide any replacements/refunds on kits or substrates that contaminate or don’t work. 

Should you ever have any issues, take some photos and contact us. We will arrange a replacement or refund for you. You can find information on our refund policy here.

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