FAQ

We are largely unaffected by Covid-19 so expect your orders to be dispatched as normal. 

Mushroom spores can be stored for 1-2 years, ideally store them in the fridge if you can. And keep away from darkness.

Grow kits can only be kept for about two weeks, before they start to to dry out. We recommend puting your grow kits in the fridge if you think you don’t think you will be innoculating them immediately. 

Our grow guides can be found at the guides section on our website.

We are based in the South East of the United Kingdom.

We might be based in the United Kingdom, but we ship globally!

 

Yes we post all of our orders in plain brown packaging with no indication of what’s inside.

We would use PayPal and card payments through the website if we were able to.

But unfortunately, due to the nature of the products we sell, while still being legal and sold for legitimate purposes. Can still be a problem with certain payment processors with very strict terms and conditions like PayPal.

It makes as little sense to us as it does to you, but sadly this are the circumstances that we have to deal with. So for now we can only take bank transfer and bitcoin payments.

We have guides for all our products, with all the information you will need for growing. From start to finish.

If you have a seperate question about growing mushrooms that we do not cover in our guides, we recommend looking online as there is a wealth of information out there. 

If we didn’t answer any of your questions above, then contact us here. We are always happy to help.

We take pride in our customer service, so we will always try to reply to your email. If you never got a response from us, then try checking your spam folder. If you don’t find a reply, then live chat with us by clicking the blue messaging icon on the bottom right of your screen.

Scroll to Top

SIGN IN

If you have an account with us, please log in.

New Customer?

Create a new account with us and you’ll be able to:

  • Check out faster
  • Save multiple shipping addresses
  • Access your order history
  • Track new orders