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DELIVERY INFORMATION

🇬🇧 We are based in South East England, UK

📦 UK mainland orders over £25 ship FREE

⭐ EXPRESS shipping as standard

🚚 Orders are dispatched Monday-Friday

♻️ Sustainable delivery on all our orders

We ship most of our orders with DPD express, with most deliveries arriving within 24 hours after dispatch.

Our fresh or perishable products (kits, substrates etc) are made to order. Therefore, please allow 2 to 3 days for us to prepare and dispatch your order, especially during busy periods. 

You will receive a dispatch email with tracking info once the order has been dispatched, so that you can keep up to date with its progress.

We use DPD and Royal Mail as our couriers. Large orders are sent with DPD Next Day. Smaller items are posted in letters via Royal Mail 24. All orders will have tracking, which will be sent to you via email once your order has been dispatched. 

We have the utmost respect for your privacy. All orders are sent with plain discreet packaging.

For now we only ship to the United Kingdom, other than for our wholesale customers.

We do our best to package your items as securely as possible, but sometimes accidents happen during transit.

Please contact us immediately with your order number and photos of the damaged product and we will replace it right away. 

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